Note:
Thanks to A. Timothy Mitra, BFA, ACTC, of iT Guy Technologies for the solution
to an e-mail problem relating to Apple's Mail.
The
Toronto, Ontario, solutions-based company provides a broad range of information
technology services for Macintosh and PC
clients.
Timothy addresses problems that occur when
sending e-mail with attachments from Apple's Mail application in Mac OS X to
Windows computers.
The PC
recipients get the message as an attachment and don't see the attached files,
so they end up running the wrong file because they miss the instructions in the
e-mail.
How can this be
avoided?
E-mail messages are encoded so they can survive
transport over the internet. The messages are also segmented automatically so
that the servers and mail clients that handle them can determine what makes up
the message.
Generally,
e-mail consists of "plain text" and/or "html text" as well as attached
files.
As a rule, file attachments should also always have
a "file extension" in the file name.
Some
e-mail clients, such as Outlook and Outlook Express, have trouble deciphering
the elements of a mail message—especially if they originate from Apple's
Mail.
So, some recipients may get a partial message or a
blank message with the content for the message as attachments. The safest way
to send e-mail is in "plain text" with files properly encoded and attached.
In the Apple Mail application, choose "Attachments" from
the "Edit" menu before you create a message and make sure that the following
are checked:
"Always Send Windows-Friendly Attachments"
"Always Insert Attachments at the End of the Message"
Otherwise, the parts of the message may get
misinterpreted by the recipient's e-mail client application.
Also get
in the habit of pressing the "Attachment" icon. If you drag and drop, the
attachment goes in the mail message—inline—with the text.
If you use the setup mentioned above, attachments should drop
to the end of the e-mail and appear as attached by the receiver.
When
sending files to a publication, you should always use a "zip" archive. Like a
"stuffit.sit" archive, it should contain all the files required for the job.
You can create a zip in the Finder by selecting files or
folders and choosing Compress "Folder-name" from the contextual menu
(right-click or control-click on the item).
The Finder will create an"Archive. zip" file—which you can then rename. But, be sure to retain the zip extension.
While Copresco routinely receives print files via e-mail, we strongly recommend the use of our internet files transfer system. This method offers you the simplicity of e-mail and the reliability of FTP transmission. And, it's safe and secure.
Just go to
the Copresco website, click on Send Us A Job and follow the simple on-screen
instructions.
You'll get an e-mail confirmation and our
tracking number after your files have been uploaded.
Planning a
trip to Chicago for the September 11-16 Print 09 show at McCormick Place? Then
give us a call.
Steve Johnson will be happy to meet with you.
Copresco will be closed Monday, September 7 for Labor Day. Enjoy the last weekend of summer.
To visit guest columnist
Timothy Mitra's blog:
http://www.it-guy.com
To send us a project via
the Copresco website:
http://fileupload.copresco.com/copresco
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